How do we collect personal details?

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We use specific actions on our website to collect personal information. We collect details when you get in touch with us about our products and services by using our contact forms, or when you register on our site.

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What type of information do we collect and how is it stored?

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The personal details we are most likely to collect are your name, email, telephone number and technical data such as IP address, login data and browser type and the pages you interacted with on our website and when you did so.

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How do we use your information?

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These are the ways we are most likely to use your information:

• To enable us to provide our services to you

• To allow us to satisfy contractual obligations with our clients in the form of audits or similar

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Your personal information will be retained by Carol Glover Coaching for as long as we need it, or as long as you have specified in a contractual agreement or until such time that you contact us and ask us to remove it.

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Who is able to gain access to your details?

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You can rest assured that under no circumstances will we sell or rent your information out to any third parties, and won’t give out access to your details for marketing purposes.

 

What are your choices?

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We need you to opt-in or give prior consent before we can contact you via email, phone or text for marketing and promotional purposes. We are also unable to get into contact with you via post if you have made it clear you don’t want us to. You can also adjust your choices any time you wish by contacting us carol@carolglovercoaching.com

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​The ways you can access and edit your details:

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It is within your rights to ask Carol Glover Coaching for your own copy of the details we hold on you. You can get hold of us to edit, adjust or delete this information.

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How do we protect your information?

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Once you have given us personal details, we go to great lengths to ensure it is protected. While we do everything we can to guarantee the safety of your personal information, you also have to remember that details such as your email address are being sent over the Internet, and as such we cannot 100% guarantee the security of these; you send information to us over the Internet at your own risk.

Once we get hold of your information, however, we do everything we can to secure it on our systems through the use of secure servers and security certificates (SSL).

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Use of ‘cookies’

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As with most websites, Carol Glover Coaching makes use of cookies. These are minuscule parts of information that are stored on your computer’s hard drive by companies that enables them to identify you when you visit the site.

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These cookies don’t collect any individual identification data, but rather just statistical insights about the sites you visit and what your online behaviour and patterns are. This actually assists us to improve our user experience and personalise your online interactions. You are able to turn off cookies using your browser settings. 

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External links to other websites

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Our website is likely to contain links to external websites that belong to other companies. This document only serves as a privacy policy for this website, and as such it’s imperative that you read the privacy documents supplied by the other websites that you visit – even if it’s through a link on our website.

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Additionally, if you have accessed our website via an external link on another site, then we cannot guarantee that they have the same privacy policy as us; make sure you read their privacy documents to ensure that their practices are in line with your expectations. 

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Policy reviews

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We consistently update and review our Privacy Policy, and this was last reviewed and updated in March 2020.

This Privacy Policy is amended every so often, so please ensure that you check it out every now and then to make sure that you’re happy with any of the edits we have made.